20 Customer Service Tips Indeed.com Indeed Career.. 20 customer service tips to improve your performance 1. Practice active listening. Active listening means taking the time to understand the customer's problem before you... 2. Show empathy. Empathy is the act of understanding someone else's perspective by imagining.
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Use the right technology A) Add Live Chat. The days of sitting around twiddling your thumbs and hoping to hear back from an email have gone by. B) Add a help desk tool. Helpdesk and ticketing tools capture, convert and resolve.
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